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Managed  IT Services

Managed IT Services

Coastal Computer Systems provides effective and affordable managed IT solutions. At Coastal Computer Systems, we understand the challenges that companies can face on a daily basis, which is why we offer customized managed IT services and support to solve all of your IT needs.

We have helped many businesses take away the worry, frustration and considerable cost of managing their IT environment. Our professional IT staff uses specialized software to remotely monitor and manage our client's IT networks 24/7. We step in immediately if there is a problem and alert our technicians so they are able to resolve the issue quickly. Most problems can be resolved remotely which allows our clients to reserve on-site labor hours for preventative maintenance or for only the most serious network problems.

We understand how important it is to have your entire Network run effectively without interruptions of your daily work, that is why we offer different levels of Managed Services to suit your business. We offer our clients managed workstation support packages, managed server support packages and bundle support packages. Our monthly packages include: Remote Management, Monitoring, Antivirus and Helpdesk.

IT Consulting

Our professional staff can provide IT Consulting for your business, whether for a single project or for all of your company s technology needs. We provide IT Consulting to help with the configuration and service of your IT infrastructure. Our staff can help to streamline daily operations in your business and keep in alignment with the business objectives of your company by providing support for all of your technology needs.

Let us manage your business network so you can manage your business. Call today at 954-491-9779 to speak with one of our technicians for a free managed services evaluation.

Remote Support

Coastal Computer Systems offers remote support to our customers for all technical issues that may occur in both a network infrastructure or on a work station. We have helped many businesses with their IT issues using remote support to access their Network and resolve the issue quickly.

"Manage your business while we manage your network."

Preventative Maintenance and Monitoring - Desktop All on-site and remote support billed at current hourly rate
Preventative Maintenance and Monitoring - Server All on-site and remote support billed at current hourly rate
Managed Desktop Support Performance Monitoring:
* Preventive Maintenance Reports
* 24X7 NOC Preventive Maintenance Team
* 24X7 NOC Product Support Team
* LogMein Remote Control
* Malwarebytes Anti-Malware Software
* VIPRE Enterprise Anti-virus
Managed Server Support Alert Filtering & Validation
* 24X7 NOC Critical Notification Team
* 24X7 NOC Product Support Team
* SAAZ Technology Platform
* Technology Partners
Total Desktop Support * Remote suport for client desktop issues:
* Toll-free service desk in Pittsburgh, PA USA
* Includes the Total Desktop Care Plus Agent
* 24X7 NOC Preventive Maintenance Team
* 24X7 NOC Product Support Team
* SAAZ Technology Platform
* Technology Partners
* VIPRE Enterprise Anti-virus
Total Server Support Analysis and remediationof IntelliMonitoring
* 24X7 NOC Remote Support Team
* 24X7 NOC Critical Notification Team
* 24X7 NOC Product Support Team
* SAAZ Technology Platform
* Technology Partners
 
 
 
  • Network Management

  • Server Management

  • Managed IT Support

  • Disaster Recovery

  • Managed Security













  •  Benefits of Managed Services
    • Lower IT costs - including traditional service fees, hardware & IT operations

    • Increased staff productivity - less disruptions and downtime

    • More comprehensive and complete IT solutions

    • Makes the IT budget more stable and predictable - clients know the exact cost of IT
     


    Coastal Computer Systems Inc.

    3015 N. Ocean Blvd. Suite 109

    Fort Lauderdale, FL 33308

    954-491-9779

    Sales Email: sales@surflink.net


     

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