In their report entitled “SaaS Data Loss: The Problem You Didn’t Know You Had,” the Aberdeen Group cites that 32% of companies surveyed lost data from within a SaaS application. That means more than one in every three companies lose data in the cloud.
In a similar report by Forrester titled, “Back Up Your Critical Cloud Data Before It’s Too Late” it was stated that companies were steadily increasing their use of SaaS applications. According to Rachel Dines, the analyst who wrote the report: “As more critical data is deployed in the cloud, it’s time for I&O leaders to be proactive and invest in mitigating these risks instead of waiting for data loss to occur.”
If there is one thing that the above statements have in common, it’s that the use of SaaS applications is growing but data loss within those apps is also increasing at a steady pace. Companies are investing more and more of their data in SaaS applications, and protecting those investments should be a priority.
“We live in the era of ‘now’: Your customers expect data and services - both on-premises and in the cloud - to be available immediately whenever and wherever they require them. Waiting for days or weeks for the recovery of lost data or being informed that data is unrecoverable is unacceptable for most end users,” said Dines.
1. Good Data Management Processes
2. SaaS Application Training
3. Robust Password Policies
4. Automated Backup with Easy Recover and Restore
Good data management processes means putting procedures, policies and checklists in place specific to SaaS applications. They could be focused on instances such as times of high-volume data or when users join and leave a company. Users should be thoroughly trained in order to understand the purpose of the application and the role the data plays in the success of the organization. Passwords should always be robust and changed frequently.
All of these measures help to minimize the instances when data is lost, however, none replace your data once it’s gone. That is why having an automated daily backup solution can help businesses “set it and forget it” - and having some type of backup should be critical to your overall cloud strategy. The result is that your information is readily available when you need it, including in an instance of user error and deletion, allowing you to easily restore data with minimal business interruption.